Terms of Service

Last updated: November 18, 2025

1. Acceptance of Terms

By accessing and using Knightsbridge Learning Academy ("KLA", "we", "our", or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our services.

2. Description of Service

KLA provides an online tutoring platform connecting students and parents with qualified teachers for educational services. Our services include:

  • One-to-one and group online tutoring sessions
  • Course enrollment and management
  • Video conferencing capabilities for lessons
  • Credit-based payment system
  • Teacher verification and matching services

3. User Accounts

3.1 Account Creation

To use certain features of our service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password. You agree not to disclose your password to any third party.

4. Payment Terms

4.1 Credits System

Our platform operates on a credit-based payment system. Credits are purchased in advance at a monetary value (e.g., £50, £100) and can be used to book lessons with teachers. Credits are stored in GBP (British Pounds) but can be purchased using multiple currencies. Credits are non-refundable except as required by law or in accordance with our cancellation policy.

4.2 Pricing

Lesson rates are set by individual teachers and displayed in their profiles. When booking a lesson, credits equivalent to the teacher's hourly rate multiplied by the lesson duration will be deducted from your credit balance. All prices are subject to change with notice. Platform fees and applicable taxes will be clearly displayed before purchase.

4.3 Cancellation and Refund Policy

Lessons must be cancelled at least 24 hours in advance to receive a credit refund to your account. Late cancellations (less than 24 hours) or no-shows will result in full credit deduction. In cases where a teacher cancels or fails to attend, full credits will be refunded to your account.

4.4 Credit Expiration

Credits do not expire and will remain in your account until used. However, we reserve the right to deactivate accounts that remain inactive for more than 12 months.

5. User Conduct

You agree not to:

  • Violate any laws or regulations
  • Infringe on the rights of others
  • Transmit any harmful or malicious content
  • Attempt to gain unauthorized access to any part of the service
  • Interfere with or disrupt the service or servers
  • Use the service for any commercial purpose without our consent
  • Harass, abuse, or harm other users or teachers

6. Intellectual Property

The service and its original content, features, and functionality are owned by Knightsbridge Learning Academy and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Limitation of Liability

In no event shall Knightsbridge Learning Academy, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.

8. Disclaimer

Your use of the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis. While we verify teacher qualifications, we make no warranties or representations about the accuracy or completeness of teacher profiles or the quality of tutoring services.

9. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the service after any such changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us: