Privacy Policy

Last updated: November 18, 2025

1. Introduction

Knightsbridge Learning Academy ("KLA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online tutoring platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account (name, email, phone number)
  • Create a student profile (name, age, subjects of interest)
  • Apply to become a teacher (qualifications, experience, government ID)
  • Make a payment (payment information processed through secure third-party providers)
  • Contact us for support or inquiries

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

  • Log data (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Device information (device type, unique device identifiers)
  • Cookies and similar tracking technologies

2.3 Lesson Information

During tutoring sessions, we may collect:

  • Session attendance and duration
  • Meeting recordings (only with explicit consent from all participants)
  • Chat messages and shared materials
  • Feedback and ratings

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our tutoring platform
  • Process your transactions and manage your account
  • Match students with appropriate teachers
  • Facilitate communication between students, parents, and teachers
  • Send you notifications about lessons, updates, and changes to our services
  • Improve our services and develop new features
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

4.1 With Teachers

When you book a lesson, we share relevant student information with the assigned teacher, including the student's name, age, and learning preferences.

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Payment processors (Stripe) for transaction processing
  • Video conferencing providers (Daily.co) for lesson delivery
  • Email service providers (Resend) for notifications
  • Cloud storage providers for data hosting

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication with JWT tokens
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Background checks for all teachers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Portability: Request a copy of your data in a machine-readable format
  • Objection: Object to certain processing of your information
  • Restriction: Request that we restrict processing of your information
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@kla.academy.

8. Children's Privacy

Our services are designed for students of various ages, including minors. We collect information from students only with parental consent. Parents have the right to review, modify, or delete their children's personal information at any time by contacting us.

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn we have collected information from a child under 13 without consent, we will delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. We respect your choices about cookies and only use non-essential cookies (such as analytics) with your consent.

When you first visit our website, you will see a cookie consent banner where you can choose which cookies to accept. You can change your preferences at any time by visiting our Cookie Policy page.

For detailed information about the cookies we use, their purposes, and how to manage them, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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